Andrex® FAQs

Learn More From FAQs

Select below categories to seek the answers you are looking for.

The Safe to Flush logo means that Baby Soft® Moist Toilet Tissues will break up after flushing and will not block your drains. Baby Soft® Moist Toilet Tissues are 100% Safe to Flush when used as recommended. These flushable wipes exceed the requirements of widely accepted industry guidelines for flushability and will clear properly functioning toilets and drains, and are compatible with sewers, pumps, and septic and municipal treatment systems.

Our Baby Soft® Moist Toilet Tissues are made from 100% natural fibres. They do not contain plastic and are also biodegradable.

Baby Soft® Moist Toilet Tissue packs are now recycle-ready. They can be placed in plastic recycling bins. 

Baby Soft® Moist Toilet Tissues are absolutely safe to flush down your toilet as they are tested in accordance with EDANA’s international standard for flushability (GD4).


Not all wipes are flushable, and it is important to always check the products’ packaging for advice on how to best dispose of the product. If a wipe is labelled ‘Do Not Flush’, it is important to throw these in the bin, otherwise they can contribute to sewer and drain blockages.

Most non-flushable wipes such as baby wipes, cosmetic wipes and household cleaning wipes contain plastic in order to give wipes strength, so they don’t break up in use. They must never be flushed as they can contribute to sewer blockages and should be disposed of in a bin instead. All non-flushable wipes should carry a ‘Do Not Flush’ label on their packs.


Baby Soft® Moist Toilet Tissues are made from 100% natural fibres and 0% plastic.


The flushability claim of Baby Soft® Moist Toilet Tissues is assured through testing carried out in accordance with EDANA’s international standard for flushability (GD4).

Baby Soft® Skin Kind Moist Toilet Tissues are enriched with our skin-loving SoftSoothe lotion, containing a prebiotic and Aloe Vera, to help maintain the skin’s natural balance. This means that you can protect and care for your skin with every wipe.

Most non-flushable wipes such as baby wipes, cosmetic wipes and household cleaning wipes contain plastic in order to give wipes strength, so they don’t break up in use. They must never be flushed as they can contribute to sewer blockages and should be disposed of in a bin instead. All non-flushable wipes should carry a ‘Do Not Flush’ label on their packs.

Baby Soft® Moist Toilet Tissues are made from 100% natural fibres and 0% plastic. The flushability claim of Baby Soft® Moist Toilet Tissues is assured through testing carried out in accordance with EDANA’s international standard for flushability (GD4).

A staggering 2 billion people – 1 in 4 – still don’t have a decent toilet of their own. Baby Soft® and WaterAid believe these basic human rights should be normal for everyone, everywhere, which is why our joint initiative, Toilets Change Lives, aims to improve school toilets to increase dignity and public health for communities here in South Africa. Baby Soft® and WaterAid are working together to change the lives of South African children and families through clean water, decent toilets and good hygiene.

785 million people don’t have access to clean water close to home, that’s 1 in 10 around the world. Without clean water, decent toilets and good hygiene, people can’t stay healthy. Children are frequently sick and miss school, and parents are too ill, or busy caring for their families, to work. People living without these basic human needs do not have an equal chance to be healthy, educated and financially secure.

Baby Soft® and WaterAid are committed to making a positive change for communities around the world which need the most support. The Toilets Change Lives initiative has already helped transform thousands of lives by constructing toilet facilities at schools in Limpopo province. With your support, Baby Soft® and WaterAid can help to build even more toilets at schools in South Africa.

A lack of clean water, decent toilets and good hygiene in schools increases the risk of water-borne diseases such as cholera, diarrhoea and typhoid, which can contribute to poor health and recurrent sickness amongst children and their parents. This has a direct effect on education as children miss school due to frequent illness.


If everyone, everywhere had clean water, the number of deaths from diarrhoea would be cut by a third.

The Toilets Change Lives initiative is a collaboration with leading NGOs, Baby Soft® and WaterAid in South Africa. Together with the expertise of WaterAid, Baby Soft® is investing in programs that build, repair, and maintain toilet infrastructure, and teach schoolchildren, teachers and communities good hygiene practices.

Unable to find what you are looking for?

Click on the below link to write to us.

Contact Us

What’s your feeling of clean? Choose yours from our range below.

Baby Soft® Fresh White Toilet Tissue

Baby Soft® Fresh White Minis Toilet Tissue

Baby Soft® moments for better lives

Learn more about other moments.